‘‘The world changes and we cannot stop it. Our products will change, our markets will change, our customers will change, and some of our employees will move on—we hope to greater things.
But these things will not change.
We will learn faster than our competitors,
We will learn across our organization from each other, and from teams,
We will learn externally from our suppliers and our customers,
We will learn vertically from top to bottom of our organization,
We will ask the right questions; and use action learning.
We will anticipate the future and create scenarios to learn from it,
We will practice what we learn, and learn from practice,
We will learn faster than our environment changes,
We will learn where no man or woman has learned before,
Therefore we will survive and prosper.’’

Fulmer R Gibbs P and Bernard Keys J (1998) The Second Generation Learning Organizations

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