Contact Center On Demand allows businesses to deploy enterprise-class contact center functionality in a hosted and fully-managed deployment model. This solution is a flexible, modular suite of contact center applications delivered over a WAN connection to agent locations in a software-as-a-service model. Contact Center On Demand provides businesses a menu of functionality choices, from basic inbound call center to fully functional multi-channel contact center. All platform hardware and software is housed in a secure data center that is monitored and managed 24 X 7 by our experts. On top of that, Contact Center On Demand requires no major upfront capital investment, and can scale on a monthly basis to help businesses accommodate growth or seasonality.