Employee assistance programs (often simply called EAPs) are employer- or union-sponsored programs that serve the needs of employees by identifying and addressing a broad spectrum of health, economic, and social issues, including substance abuse and mental health. They can enhance the work climate of an organization and promote the well-being of everyone involved.1, 2, 3 EAPs usually are multifaceted programs designed to help employees with personal problems that affect their job performance. Although some EAPs concentrate primarily on substance abuse issues, most address a wide range of employee concerns: stress, marital difficulties, financial trouble, legal problems. Usually they offer a range of services: employee education (onsite or offsite), individual and organizational assessment, counseling, referrals to treatment.